The Triad Institute is the engine that drives our own learning. Collecting case studies from real clients facing real problems, and keeping up with cutting edge developments in neuroscience, behavior economics, social psychology, organizational behavior, and conflict studies, enables us to integrate soft skills with the latest hard science.
Take advantage of what we're learning -
In order to help those on the front lines during these tough economic times, we offer this whitepaper series. We seek to bring the latest scientific research to bear on practical questions of immediate concern to executives, HR professionals, and team leaders. Check back periodically; we will be adding to this series over time.
Monkeys on fairness and team productivity
Bad apples on your team and their impact on team results
Blindspots and the challenge of leader learning
What plane crashes tell us about the challenges about talking "up"
Download short podcasts targeting particular kinds of conversations you may be struggling with, and get a handful to tips to keep in mind as you prepare to tackle some of your toughest challenges.
Sheila on Layoff Conversations
Are you stuck in a difficult conversation™ with your boss, your client, your team, or your spouse? Can't seem to move from conflict to constructive dialogue? Here are some resources that can help:
Difficult Conversations™ Preperation Worksheet We've created a simple worksheet based on the insights in Difficult Conversations™. Our clients have found that it helps them prepare to tackle even the toughest negotiations and conversations. Here we offer Triad worksheets in three formats:
Seven Elements Negotiation Preparation Worksheet
In addition to our Difficult Conversations™ Preparation Worksheet, we've also created one specifically for Negotiation that will help you prepare using the Seven Elements of Negotiation.
Influence Checklist Preparation Worksheet
Download the slide deck that accompanies the Difficult Conversations Leader's Toolkit
Want to improve the way your team tackles conflict or your family makes tough decisions? This guide includes a brief summary of the Difficult Conversations™ framework, and 40 questions that will stimulate reflection, discussion and learning. Use it in your book group, for staff members, team retreats, or development programs.
Difficult Conversations™ Reader's Guide
This is 5% shameless sales pitch and 95% simple good advice. Reading Difficult Conversations will help you understand where you've gotten off track and provide new insights into how to start and sustain productive conversations. It's the cheapest coaching resource around.
Translations of “Difficult Conversations”
Difficult Conversations is available in more than 20 languages, from Spanish to Chinese to Estonian to Hebrew to Arabic.
Download a list of translations and ISBN numbers.
See what we're reading, and what we're writing.
Download On Our Shelf (PDF)
Triad Consulting Group ~ 50 Church St., Cambridge MA, 02138 ~ 617.547.1728 ~ info@diffcon.com