In addition to their work with clients in the "real world," Triad professionals are writing some of the leading texts in the fields of Business, Negotiation, Conflict Resolution, Game Theory, Decision Theory, and Organizational Behavior. Their work is used in leading Business Schools, Law Schools, PhD programs, Coaching and Mediation programs, and Medical Schools around the country, and increasingly around the world.
Difficult Conversations: How to Discuss What Matters Most by Stone, Patton & Heen (Penguin 2010, 2nd Ed.)
Translated into more than 20 languages.
Purchase Difficult Conversations here.
|Negotiation Analysis The Science and Art of Collaborative Decision-Making, by Howard Raiffa, John Richardson and David Metcalfe (Harvard University Press, 2002). A core text in the fields of negotiation, decision theory, and game theory, capitalizing on 40 years of research by Harvard Business School Professor Howard Raiffa.|
|The Handbook of Dispute Resolution, by Michael Moffitt and Robert C. Bordone (Jossey-Bass, 2005). The latest thinking in the fields of negotiation, mediation, and dispute resolution, including articles by Triad Consultants Michael Moffitt, Bob Bordone, Sheila Heen, Doug Stone, John Richardson and Scott Peppet.|
|Getting It Done: How to Lead When You're Not in Charge, by Roger Fisher, Alan Sharpe and John Richardson (HarperBusiness 1999). Practical advice on how to help a dysfunctional team get focused and onto the same page, whether or not you are officially in a position of leadership.|
|Making Peace Last: A Toolbox for Sustainable Peacebuilding, by Robert Ricigliano (Paradigm Publishers 2012). A systems approach to the challenge of world peace -- but the approach is equally applicable to an organization, a community, or a family.|
|The Negotiator's Fieldbook: The Desk Reference for the Experienced Negotiator, by Christopher Honeyman and Andrea Kupfer Schneider (ABA 2006). Includes articles by Doug Stone, Sheila Heen, Scott Peppet, Michael Moffitt, and Bob Bordone.|
|Real College: The Essential Guide to Student Life, by Doug Stone and Elizabeth Tippett (Penguin 2004). Bringing conversational advice to the challenges of transitioning to independence and adulthood, with chapters on roommates, relationships, sex, academics, parents, identity and more. By following four freshman via their e-mails, Stone and Tippett bring humor and momentum to the real problems young adults face.|
|50 Psychology Classics: Who We Are, How We Think, What We Do; Insight and Inspiration from 50 Key Books,by Tom Butler-Bowdon (Nicholas Brealey Publishing 2007). In his newest addition to the 50 Classics series, Butler-Bowden provides concise summaries and commentaries on fifty of the most influential works on the human mind and behavior. We are pleased that Difficult Conversations was chosen as one of these classics.|
Real Simple. For two years, Sheila Heen wrote the "LifeCoach" column for Real Simple magazine, bringing humor and wisdom to issues like forgiveness, saying no, marital conflict, peer pressure, resentment in relationships, generational clashes, and compromise.
Oprah Magazine. March 2003. "How to Say The Hard Things."
Dispute Resolutions Magazine, Fall 2001, "Talking about September 11: Sometimes Even Dispute Resolution Professionals May Need Help." (PDF)
Fortune Small Business, June 2001, "You Got a Problem With That?"
The New York Times, May 9, 1999. Book Review: "Spreading the Gospel of Talking it Through." (PDF)
O Magazine. September/October 2000. "What I Wish I'd Said." (PDF)
FastCompany. May 1997. "The Four Toughest Talks in Business."
Cutter IT Journal. September 2000. "IT Relationship Management: Four Early Warning Signs of Breakdown." (PDF)
Harvard Gazette. November 4, 1999. "That is Not What I Meant at All."
Harvard Negotiation Law Review. Spring 1999. Book Review: "Difficult Conversations Made Easier." (PDF)
UK Good Housekeeping. May 1999. "Tough Talk." (PDF)
UK Independent on Sunday. June 1999. "My Wife Doesn't Understand A Thing I Say." (PDF)
The Sunday Express. Spring 1999. "Er, I Don't Really Know How to Say This, But..." (PDF)
Glamour, April 1999. "How to Talk to an Intimidator." (PDF)
USA Weekend, April 11, 1999. "What to Say When You Don't Know What to Say." (PDF)
Harvard Law Bulletin. Fall 1999. "More Than Meets the Ear." (PDF)
Triad Consulting Group ~ 50 Church St., Cambridge MA, 02138 ~ 617.547.1728 ~ firstname.lastname@example.org