Triad Consulting Group builds individual and organizational capacity to manage difficult conversations ™ and critical relationships — whether with colleagues, clients, customers, suppliers or partners. Typical engagements include training executive teams to make smart decisions when emotions run high and constituents are divided; helping managers from different functions collaborate openly and efficiently; and, teaching colleagues – even in a “nice culture” – to give supportive, timely, and clear feedback or bad news.
Triad was founded by members of the Harvard Negotiation Project, the pioneering negotiation think tank at Harvard Law School. Triad’s work is based on 20+ years of research, teaching, consulting for corporate and public clients, and keeping our eye on the simple question, “What works?”. We have developed a framework and approach for engaging in Difficult Conversations ™ more effectively. The approach carries a powerful punch; it has already helped countless businesses, families, organizations and communities. Triad Consulting Group is one of only two official vendors of Difficult Conversations courses and coaching worldwide.